Squire
Book demo
By topic
1 selected
BenchmarksWISMOAutomationIntegrationsPlaybooksProduct updates
Clear all filters
Squire JournalJanuary 2026

Benchmarks+playbooksfor modern ecommerce CX

Deep dives on WISMO volume, workflow automation, and safe AI rollouts — written for support ops teams that care about speed and accuracy.

Featured
Featured
Deflect WISMO
Tracking-first checklist
Playbook
Reduce WISMO tickets with proactive tracking: a simple checklist
A practical checklist to deflect “where is my order” tickets before they hit your inbox: notifications, tracking UX, and automated replies.
January 10, 2026
Filters
Playbooks
2 posts
Clear all
Guide
7 workflows
Ship in a week
CX automation quickstart for ecommerce: 7 workflows to ship in a week
The starter set of workflows that compound: WISMO, address changes, cancellations, returns, exchanges, and escalation rules.
January 6, 2026